777lw provides Self-Exclusion as a protective measure to help you manage gambling activity. This policy explains how to initiate Self-Exclusion, the durations available, the effects on your account, and the support resources we offer.
Time-Out enables a temporary pause from all 777lw products for a pre‑selected period. When a Time-Out is active, you may not deposit, withdraw, or play, nor access any of our products. The available Time-Out periods are shown in your Account Profile. A Time-Out may be revoked only after the initial request; after initiation you may cancel the Time-Out after 24 hours from the start of the period, subject to system rules. Upon expiry of the Time-Out period, your account will automatically be re-activated and you may resume activity.
You may elect a longer self-exclusion period if you believe you require a sustained pause from gambling. Self-Exclusion entails closing access to your 777lw account for the duration of the selected period. Initiation requires contact with our Customer Support team by email. On receipt of your email, a 24-hour cooling-off period commences during which your account is disabled and no gambling activity is permitted. After the 24-hour cooling-off period, our Customer Support Agent will inform you of the available exclusion periods. The periods are pre-set and cannot be varied. To proceed, you must reply by email within 24 hours. If we do not receive your reply within the extended window, your account will be reopened and you will be notified by email.
During any active Self-Exclusion or Time-Out, you will be unable to log in, deposit funds, withdraw funds, or access 777lw products. Your account will be disabled for the duration of the selected period. Upon expiry, your account will automatically re-activate unless you have initiated an extension according to the process described above. If you have pending withdrawals or open bets at the time exclusion takes effect, you must request those actions before the exclusion begins; otherwise, withdrawal requests may be blocked during the period.
When you set up an account or at any time thereafter, you may impose financial limits in the My Account section, including daily, weekly, or monthly spend limits. If you exceed any such limit, further activity may be restricted. A limit or an exclusion may only be revoked by written or electronic notice to 777lw. 777lw will consider such requests but reserves absolute discretion to deny them.
You agree not to attempt to circumvent Self-Exclusion measures, including registering new accounts or using alternative details. 777lw disclaims liability for continued play if you attempt circumvention. This policy is intended as an aid to responsible gambling and is not a substitute for personal resolve.
777lw will take reasonable steps to ensure that no promotional material is directed to customers who have activated Self-Exclusion or Time-Out. You acknowledge that control of third-party access is not guaranteed, and you remain responsible for safeguarding your login details.
For guidance and support related to gambling issues, you may contact GamCare at 0808 8020 133 or Gambling Therapy through their services. If you require immediate assistance or wish to discuss your options, please contact 777lw Support via email at support@777lw.
This Self-Exclusion policy forms part of the 777lw Terms & Conditions. It is governed by applicable national and international law and is implemented in accordance with our KYC and AML policies. 777lw maintains records of Self-Exclusion requests for regulatory compliance and audit purposes. We may perform standard identity verification (KYC) in connection with requests to revoke Self-Exclusion or financial limits.
To initiate Time-Out, use the Account Profile section. To request Extended Self-Exclusion, email support@777lw. All Self-Exclusion actions are subject to verification and confirmation by email. You will receive confirmation of activation and the exact end date of the exclusion period. If you require assistance during the process, contact 777lw Support via email or the customer contact channels listed in the Help section.
